How to fix AOL Mail not working on iPhone issue?

AOL Mail not working on iPhones is a pervasive issue that many users experience. Thus, all users are advised to follow the steps listed below to resolve the problem. Therefore, all customers will find it easier to troubleshoot the AOL mail not working on iPhone issues by following the instructions outlined below.

AOL mail users who are having trouble receiving and sending AOL mail could encounter various issues. The majority of AOL Mail issues may be resolved by following a few simple troubleshooting steps. If you have a problem with AOL mail not working on your iPhone, the troubleshooting steps offered below will be helpful.

Reasons behind AOL mail not working

AOL mail not working on iPhone could be due to a variety of factors. The user can easily resolve the problem if they understand what is causing it. If a user cannot remedy the issue on their own, they should seek assistance from the AOL customer service team. The causes of AOL mail not working are explained further down.

The issue of AOL mail not working could be caused by several factors. If the user understands the actual cause of the problem, they can swiftly resolve it. If any user cannot remedy the problem, they are advised to seek assistance from AOL professionals. In addition, we’ve listed the reasons why AOL mail isn’t working below.

  • A lot of traffic
  • AOL mail not working might be caused by network settings.
  • AOL mail may not work due to incorrect credentials.
  • A routing issue causes this problem.
  • a problem with the mail server
AOL mail not working on iPhone

Troubleshooting steps to fix the AOL mail not working on iPhone issue

AOL is one of the well-known and reputed email service providers used by millions of people worldwide. However, being one of the famous mailing platforms, some users come across issues while accessing their AOL mail. Therefore, the users are recommended to follow the steps provided below to resolve the AOL mail not working on the iPhone issue.

Reset the AOL mail account password

To resolve the issue, the users are advised to reset their AOL account. So, scroll down and follow the steps provided below to reset the password.

  • First of all, the users are advised to access the “AOL Sign-in Helper” page.
  • After that, the users are recommended to enter the recovery account details they have provided when creating the AOL Mail account.
  • Then click on the “Continue” button.
  • After that, the users are advised to follow the on-screen prompts and reset the AOL Account password.
  • Once the account gets reset, the users can access their AOL login account with the new password.
  • Now the users are advised to check whether they can access the AOL Mail on iPhone.

However, if applying the steps provided above, the issue remains the same, then the users are recommended to consider changing the password of the AOL account. So, follow the steps provided below to change the AOL login account password.

Steps to change the AOL account password

The users who come across AOL mail not working on iPhone issues are advised to change the AOL account password. So, check out the instructions outlined below to fix the problem. 

  • Open a web browser.
  • After that, go to the official website of AOL.
  • Note: The official website of AOL is “”
  • After that, the users are recommended to wait for the website to open.
  • Once the official website gets open, the users are advised to log in to their AOL mail account.
  • Then go to the “Account Security” page.
  • Now from there, the users are advised to choose the “Change Password” option.
  • After that, the users are suggested to enter the password and confirm it.
  • Then choose the “Continue” option.

Steps to update iPhone

Consider updating the iPhone to resolve the AOL mail not working on the iPhone issue. 

  • First of all, the users are advised to ensure that they can access their AOL Mail from a web browser.
  • After that, if the AOL mail is not working on iPhone issue, check whether the iPhone is updated to the latest version.
  • If there is any pending update, then the users are suggested to install it on their device. So, to install the latest update, follow the steps outlined below.
  • Initially, make sure that the iPhone is connected to a solid and stable internet connection and has enough battery.
  • After that, go to the “Settings” option.
  • Then from there, choose the “General” option.
  • Now select the “Software Update” tab.
  • After that, click on the “Download and install” tab.

So, these were the steps through which the users can update the iPhone and fix the AOL mail not working on the iPhone problem. However, if the issue remains the same, the users must start and restart the AOL app. 

Force Stop and restart the AOL APP

The users are suggested to follow the instructions provided below to force stop and restart the AOL App by following the instructions outlined below.

  • In the beginning, the users are suggested to press the “Home” button twice.
  • After that, scroll up on the AOL App icon.
  • Then re-open the AOL App and try to fix the issue.

Reinstall the AOL App

Another best method to fix the issue is to reinstall the AOL App. Therefore, the users are suggested to follow the instructions provided below to reinstall the AOL app.

  • Press and hold the AOL app for a few seconds till all application icons start to shake.
  • After that, tap on the “X” icon located on the top of the AOL app.
  • Then press the “Delete” button.
  • Now the users are supposed to download the AOL app from the Apple store and follow the on-screen instructions to install the AOL app again.
  • After that, the users are suggested to log into their AOL mail account and check if it is working.
  • If the issue remains the same after applying the steps, the users are advised to contact the AOL customer service team for assistance.

Hence, these were the troubleshooting steps to fix the AOL mail not working on the iPhone issue. However, if the issue remains the same, they are recommended to contact the experts of AOL Customer service and get the issue resolved at the earliest. 

How to Fix issues sending AOL Mail

Fix issues sending AOL Mail

If you are having issues sending AOL Mail, it can be resulting from some things, however, maximum of the troubles may be constant with multiple short troubleshooting steps.

My dispatched folder carries emails I failed to ship

If your contacts are becoming emails you failed to ship, your dispatched folder is complete of messages you failed to ship, or you are lacking folders, it can be a signal that your account has been compromised or hacked.

If you note those signs, you could additionally grow to be having issues with sending or composing mail. Once you have secured your account and modified your password, it need to assist to clear up the extra troubles together along with your account.

Fix issues with being not able to ship email

If you are having issues sending mail, there are some troubleshooting steps you could take to restore the problem. Be conscious that a number of those steps will motive you to lose your area in this assist web page, so that you might also additionally need to print those commands or keep this web page to your bookmarks.

fix AOL mail sending issue
Computer error. Error message on the screen. System warning.

Restart your laptop:

If you have not close down your laptop in a while, we advise which you start troubleshooting with the aid of using restarting your laptop. This will assist to clean the inner reminiscence of your laptop (RAM) and could frequently clear up many troubles.

Use a specific browser:

If you are the use of an older or previous browser, which includes Internet Explorer, you could want to get right of entry to AOL Mail from a specific browser. If you do not have an up to date or supported browser hooked up in your laptop, you will want to replace your current browser or down load a brand new one.

Check your show call:

If you’ve got  got any aggregate of “AOL” to your show call, the message may not pass thru. It is mainly essential to test your Mail settings for this in case your account has been lately compromised, as hackers will frequently alternate your call to make it more difficult with the intention to use your account typically even after it is secured.

Clear your browser’s cache

Clear your browser’s cache to reset your browser lower back to its clean state. Doing this could wipe out all of the little undesirable bits of data which have been saved to your browser, resetting it and making it normal run better.

Disable pop-up blocking off software program:

You might also additionally want to briefly disable your pop-up blocking off software program or upload AOL on your allow list.

While you will want to touch your software program supplier for specifics commands to your software program, maximum browsers will permit you a transient pass with the aid of using preserving down the Shift key as you click on internet web website online links.

Disable firewall the use of McAfee Internet Security Suite:

A firewall prevents hackers from having access to your laptop online, which prohibits them from stealing your touchy data or infecting your laptop. While you need to preserve the firewall lively maximum of the time, temporality turning it off may be beneficial whilst seeking to decide what’s inflicting troubles together along with your laptop.

While you’ll want to test out the software program’s internet site for commands for maximum firewall providers, in case you are the use of McAfee Internet Security Suite from AOL, you could discover extra thru our assist web page.

Fix issues with picture demanding situations whilst sending mail

If you spot an picture venture query whilst sending mail, you need to simply have the ability to finish the venture then ship mail. If, however, you efficiently solution the picture venture and nevertheless can not ship mail, it can be a signal of a extra extreme problem together along with your account, which might also additionally require extra steps to steady your account.

Fix issues with pix now no longer displaying for mail recipients

Enable Rich Text/HTML:

If your Mail settings do not have Rich Text or HTML enabled, you can have issues with viewing pix in forwarded emails.

Download and Install AOL computer checkup on devices?

What are the ways to download and install AOL computer checkup on device?

AOL computer checkup on devices a part from maintaining internet security, there are other ways to perform online transactions, and these approaches will help you to keep your system in a great performance. The most bulging way is to run the AOL computer checkup, that mail will ensure that your system is working correctly and no such compromises are there that you have to make for making the performance of your system good or better than before.

Many elements are there in your computer that lead to slow down your computer as some deleted files, existing temporary files, or other traces and caches are there that are affecting your computer’s performance. So, with a continuous checkup, it gets easy to identify the elements and remove each of them effectively to improve the system’s performance.

Whenever you download and install AOL computer checkup software, ensure to check your computer at a regular interval of time so that your computer should remain maintained. Many ways are there by which you can manage the checkup, some of which can be scheduled with a particular date when it takes place, or you can also slow it down. In case, if you require canceling the AOL computer checkup, then with few clicks it is simple to do.

Furthermore, you can also manage the service or cancel it easily with a few steps ahead. From this write-up, you will come to know the basics of managing AOL computer checkups and much more.

 AOL computer check
AOL computer check

What do you mean by AOL computer checkup on devices?

It’s an all-in-one PC utility software that assists the users to identify, clean, optimize, tune-up, and repair common PC to improve the performance of the computer in a few minutes and that too with just a click. It always runs effectively with AOL mail on your device.

Download and Install AOL computer checkup on devices

  • In the beginning, go to the AOL computer checkup for your favorite web browser.
  • After this, scroll down and click on the “Downloads” option.
  • Then click on the “Download Now” option available in the “AOL computer checkup” section.
  • After that, hit on the “Download computer checkup now” option.
  • Now, go to the “Already have a screen name?” and insert the screen name. Then hit on the “Sign in the option”.
  • After this, hit on the “Run” button and then “Run” and “b” the file.
  • Now on the “Security Warning” window, click on the “Run” option.
  • Then wait for a few minutes, so that the AOL computer checkup file gets installed on your computer.
  • After this, click on the “I agree” option and then hit on the “Launch” button to open the AOL computer checkup file.
  • Then, again sign in with the credentials and click on the “Continue” option.
  • Now to run the checking for the issues on the computer, click on the “Check Now” option.
  • Then wait for a few minutes and then click on the “Fix All” button.

Now once the AOL computer checkup process gets completed, then click on the close option.


Therefore we hope that to download and install the AOL computer checkup on your device, the instructions provided above in this write-up proved to be helpful for all of you. But in case, if you have queries then visit the official AOL website. Hence, the site will instruct you with the steps that are needed to access the AOL desktop gold or to run AOL computer checkup on your device.

AOL email working again on your iPhone, iPad, and Mac ?

AOL email working again on your iPhone, iPad, and Mac?

This article helps you solve problems involving AOL mail on iPhones, iPads, and Macs. There are two main scenarios:

AOL mail login issues
  1. You’ve received an email from AOL about updated security measures. It would look something like this:

Or maybe, all of a sudden, you can’t get your AOL mail on your Mac or iPhone, and they keep asking for the password, and you keep typing it in, and it never works, even though you are positive you know what the password is.

If that sounds like you, click here to jump to the section of this article that solves this “updated security measures” problem.

UPDATE: if you have an email address from Verizon (ending in these instructions can help you too.

2. You have some other problem involving AOL mail on a Mac or an iPhone

Note: this article tells you everything you need to know about creating an app-specific password and using it to sign into AOL on an older Mac or iPhone. It’s all here. But, if you’d rather have me do the work for you, use this link to schedule a remote Zoom appointment with me. The fee for this service is $29 per device, payable by credit card or PayPal, and only if your AOL mail comes in. No mail, no fee.

Solving the Updated Security Measures problem

AOL’s sent emails to everyone with an email address, telling us that in order to continue to get our email we are probably going to have to sign into our accounts again, using an updated secure sign-in method.

You may have noticed that AOL’s letter says that they’re requiring “updated secure sign-in when accessing your account from unofficial or non-Yahoo apps.” What’s this have to do with Yahoo, you may be wondering. It turns out that in 2015, Verizon bought AOL and two years later Verizon decided not to handle its own email accounts, moving them all to the AOL system. Shortly after that, they bought Yahoo, and lumped it and AOL into something called “Oath.” Yahoo handles a lot of email, and because Yahoo mail has a better security system than AOL mail does, they are upgrading the security on AOL mail to match. UPDATE: Verizon is selling Oath. Hopefully this will not impact anyone’s email.

Let’s look at what this means, and what you have to do.

For AOL webmail users

First, if you get your email on a Mac (or a PC) by going to a web browser, typing in “,” and then reading and composing mail there, you don’t have to do anything. Your AOL mail experience will remain exactly the same.

For Mac Mail app users

UPDATE 2-19-2021: as far as I can tell, there’s no way to make AOL mail work with Apple’s Mac Mail app on macOS 10.9.5 (Mavericks). It doesn’t matter how you try, it’s not going to work. If you want to get your AOL mail on your Mac without resorting to doing it in a browser (yuck), I recommend the Thunderbird mail app. It looks a lot like Apple’s Mail app and it works with AOL just fine. And it’s free! It comes from the same people who started the Firefox browser.

Thunderbird aol mail


AOL thinks the Mac Mail app is not secure if it’s from macOS 10.13 or older, and they won’t let Mail connect to their servers– unless you create a special, “app-specific password” while signed into and use that– and not your “real” AOL password– in the Mail app..

Even though you know the password for your AOL account– one way to be sure: go to in a browser and sign in there to prove that you know it– Mail on a Mac will not work with that password if your Mac is on 10.13 or earlier. The solution: a custom, special “app password,” generated by AOL, just for the Mail program.

Creating an app-specific password is easy, and AOL provides directions. The basics:

  1. Go to in a browser and sign in
  2. Enter a name for your password. Something like “Mail app for Mac” is good. Then click “Generate” to create the password.
  3. Copy the password (or otherwise write it down) and use it when signing into AOL for whichever device you’re trying to fix.

If you make a mistake you can start over. Nothing to worry about. Note: you won’t be able to look up an app-specific password at AOL after the fact, FYI. You can make a new one but you can’t look up the old ones.

NOTE: the app specific password will look something like this:

Very important: the spaces aren’t spaces! They don’t count! They aren’t there at all. Prove it to yourself when you make the app-specific password: highlight the password, copy it, and paste it somewhere (into Notes, or an email, or in TextEdit– anywhere you can paste). You’ll see the spaces just aren’t there. So, you’re better off copying and pasting the app-specific password than writing it down and then entering it by hand into the Internet Accounts preference pane.

You may be tempted to enter this special app-specific password into the box that pops up saying “No password provided” or something like that. Don’t do that, it won’t work. Instead, go to System Preferences, then Internet Accounts, then click your AOL account. You’ll probably see a message saying “Can’t connect to the account…” and if you do, enter your app-specific password there, and you’re all set.

Internet Accounts preference pane, showing AOL can’t connect

If the password box doesn’t pop up right away, or if you put the app-specific password into the box and it’s rejected anyway, you have one more chance. Cancel out of the box above, click on your AOL account, then click the Details… button at upper right, and then enter (or paste) the app-specific password. This ought to work.

Entering the app-specific password after clicking the Details… button

That’s all there is to it, if you’re using Mail on macOS High Sierra (10.13) or older. You can open up the Mail app and watch your mail come pouring in.

If you’re using the Mac Mail app on a Mac with Mojave (10.14) or Catalina (10.15), you don’t need the app-specific password. Instead, you’ll have to delete the account and then add it again. That’s not hard– see below.

NOTE: I should have mentioned when I first wrote this article that you will NOT lose your emails if you delete the account. The emails are either on the server (test it– go to and sign in and see), or they are “On My Mac” (look for a folder on the left-hand side of the Mail app and see). Deleting the account from your Mac doesn’t delete the mail from the server. Remember, you are only “letting go” of the account from your Mac– not deleting mail from the server. If you follow the direction below that’s all you’re doing. What you’re NOT doing is selecting all of the mail in your inbox and deleting it. No no no. You’re just “letting go” of the account, in the Preferences. And then adding it again.

Step 1: Go to System Preferences, then Internet Accounts, then click on your AOL account, and then click the minus sign at the bottom left of that window. You’ll get a message asking whether you want to turn it off, or delete it from all of your devices. You have to choose “Delete from all devices.”

Before you delete it, make a note of what is turned on for your AOL account, and what isn’t, as seen below. In my case, Mail only.

I’m only using the mail from AOL– not contacts, not calendars, not reminders, not notes

Now we need to add the account again.

Step 2: Still in Internet Accounts (via System Preferences), click where it says “Aol” and enter your AOL username in the box that pops up. You don’t have to include “” if you don’t want to. Check the box that says “Stay signed in.” Click Next.

Adding an AOL account in Internet Accounts in System Preferences

Step 3: Enter your AOL password. Click the eyeball to double-check that you haven’t made a typo. Then click Next.

Enter your AOL password

Step 4: You’re going to get a message saying that AOL hasn’t seen you sign in from this device before. It’s not true– what they mean is, they haven’t seen you sign in from this device since two seconds ago, when you re-added the account. They’ll send you a code so you can continue the sign-in process. AOL can send you a text message, or an email, so make your choice and wait for the message to arrive

Getting a code from AOL, as a text message or in an email

Scroll down and check the box that says “Don’t ask me again on this device” unless you like signing in and supplying codes over and over.

Step 5: Enter the code that came in the message from AOL. (This is a one-time code so don’t bother saving it– if you need a code another time, AOL will send a different one.) Then click Verify. Don’t dawdle, there’s a time limit on this.

Entering the code that AOL sent to my iPhone

Step 6: Scroll down the list of things you’re agreeing to let macOS and iOS to access. This is your own stuff– your AOL Contacts, your AOL Calendar, your AOL mail, etc. so just scroll to the bottom and click Agree.

You won’t see the “Agree” button unless you scroll to the bottom of the window.

Scroll down and click the Agree button (not shown– I didn’t scroll down yet

Step 7: Finally, uncheck the boxes next to the services you’re not using. By default, AOL checks everything, which in my case is not what I want (I only want Mail). Click Done.

AOL account, re-added, and with only Mail checked (just like before)

That should do it.

For iPhone and iPad users

It could be as easy as signing in again. If you’re using a newish iPhone or iPad, try this:

Step 1: On your iPhone (or iPad), go to Settings, then Passwords & Accounts.

UPDATE FOR iOS 14: go to Settings, then Mail, then Accounts.

Tap Passwords & Accounts…

Step 2: Tap your AOL account

Tap your AOL account…

Step 3: You’ll see a screen with a big Aol at the top, and “Sign in.” If your email address is already there, great. If not, put it in. Then (important!) tap Next (because the password box is not on this screen, it’s on the next screen)

NOTE: If you don’t see the sign-in screen, tap “Delete Account,” then add it again by tapping “Add Account.” In the list of account types (iCloud, Microsoft Exchange, Google, yahoo!, Aol., and be sure to choose “Aol.” Then proceed with these directions

Enter your email address, then tap Next…

Step 4: Enter your password, then tap “Sign in.” If your “real” AOL password doesn’t work, make an app-specific password following these directions and use it to sign into AOL on your iPhone.

Enter your password, then tap “Sign in.”

Step 5: Finally, here are the terms! Agree to everything. All you have to do is tap “Agree” at bottom right.

You Agree! You do! Tap the Agree button and you’re back in business.

There might be a Save button at top right. If you see it, tap it.

If you see the Save button, tap it.

Solving other AOL Mail problems

The first thing to do is figure out where the problem originates. Maybe your settings used to work, but now they don’t. That could be because you have a email address, handled by AOL, and what used to work settings-wise don’t anymore.

Find out what your email settings should be by visiting Apple’s Mail Settings Lookup page. You don’t even have to put in your real email address, in case you’re worried about giving that out. Just get the back end of it correct. For example, if your email address is “” you could look up the settings for “” and get the info you need, as shown below

Mail settings lookup results for an email ending with “”

Notice the incoming mail server is, but the outgoing mail server is You might have expected them both to be, or both, but they aren’t. And obviously (I think) you’d use your own email address as the username.

I know it’s confusing, especially when the settings for a “real” AOL address look like this:

Mail settings for an email that ends with “”

(Remember that Mail Settings Lookup page. It’s a great reference.)

Maybe it’s not your device that isn’t working. Maybe the problem is at AOL’s end. Find out by visiting Here’s information from that site on September 9th, 2020:

DownDetector image from 7 PM Pacific Time 9-9-2020

If you were having troubles getting AOL mail that day, maybe it wasn’t you! Looks like AOL was having some issues.

Three hours later the problems were over:

DownDetector for AOL at 10 PM Pacific Time 9-9-2020

Most of the problems had to do with email, so if you were having problems that day, the problems could have magically gone away.

If Down Detector doesn’t show problems with AOL, maybe your internet connection isn’t any good. Try going to and running a test. If your internet speed isn’t good, maybe you have a problem with your internet service. Down Detector can help you with that too– they may show your service provider having problems. As first steps, try unplugging the modem and router from power (don’t disconnect other cables, just unplug them from the wall), then replugging them, and finally try making a call to your internet service provider to see if they’re having a problem. While you’re calling, restart your Mac or iPhone and see what happens. Restarting fixes a lot of things.

That’s it! Now go to your Home screen (if your iPhone has a Home button, click it; if it doesn’t, just swipe up), find your Mail app, give it a tap and see how it works. I’m betting that it works perfectly. You can let me know.

Note: trying to add your AOL calendar to your iPhone or iPad? Here’s my article telling you how to do it. Trying to add your AOL contacts to your iPhone or iPad? I have an article on that too.